Super E0 Lumber

Super E0 Lumber

The first Australian Lumber to achieve the highest safety level in Japan, F★★★★

Certified according to the Japanese JIS A5905 2003 standard, equivalent to F★★★★ (Super E0)

Formaldehyde content below 0.03ppm (close to or equal to 0)

High durability, high density (725kg/m³), strong load-bearing capacity

High mold-resistant, termite-resistant, Impact-resistant, with excellent stability

High impact toughness, high compressive strength, good bending performance, strong corrosion resistance

One of the few lumber that can be curved, easy to process with manual and mechanical tools.

Ten Assurance for our furniture

1. Innovative and multi-functional furniture, make the best use of space
2. Invest on the latest machines for the best production
3. Choosing the best and environmentally-friendly materials with certificates
4. More than 3,000 colours of innovative surface materials
5. Using Italy and Japan imported Hardware accessories, with guaranteed quality
6. Professional measurements and building inspections, with the best instruments
7. Excellent ISO 9001 management
8. Clear and transparent workflow bounded by agreements and contracts
9. With In-house Technical teams, responsible for furniture installation and delivery service
10. Excellent after-sales services with 12 years structural warranty and 18 months product caring

Ten Assurance for our renovation and engineering services

1. One of the proven ‘Minor Works Contractors’
2. On time works bounded by contracts
3. High-tech surveying instruments and building inspection devices
4. Professional engineering and interior design services
5. Certificates of high quality construction works
6. Sole agency for materials
7. Excellent ISO 9001 management
8. Staff and technician are fully insured
9. Customers can have a detailed check on the completed works
10. Lots of positive feedbacks from our customers

Twelve-years Structural Warranty

We are the first in Hong Kong to offer a twelve-year furniture structural warranty!

Decor House is the first interior design brand in Hong Kong to provide twelve-year furniture structural warranty. From material selection, to design, production, installation, and after-sales protection, the whole process is meticulously controlled and monitored. 

The lumber named Super E0, certified by the EU SGS, is used as raw material for our furniture production. The hardware accessories are imported from around the world to ensure the safety and durability of the furniture. The designs are user-friendly, considering the genuine needs of customers. 

The twelve-year furniture structural warranty is Decor House's quality commitment of its own brand!

18 months Free Product Caring Service

Decor House provides customers with a 18-month furniture care service to ensure comprehensive care for your custom-made furniture. The main purpose of promoting this care program is to address various scratches, discrepancies, looseness, minor displacements, and more that may occur after using the furniture for some time, thus ensuring the safety and prolonging the lifespan of the furniture. This care service is an important part of our service, allowing us to continuously understand customer needs and provide room for continuous improvement to enhance service quality.

Our inspection scope includes the following:

1. Checking if wall cabinets are detached or tilted.
2. Checking for structural damage in bunk beds.
3. Inspecting furniture doors, tracks, locks, hydraulic beds, sliding door wardrobes, and structures throughout the entire home.

Service Duration: Starting from the delivery date, within the 18-month period, there will be two free on-site inspection and care services, with one visit conducted before 9 months.

Service Objectives: By strengthening after-sales inspections and maintenance services, we aim to continuously enhance, improve, and update the service quality of our products.

Care Regulations: In accordance with the 12-year free structural caring warranty for custom-made furniture.